Online Reputation Management


When online, your customers think what they see is what they get. So, if they get to see negative reviews, false comments or incorrect posts and feedback about your company or products, they may believe that you offer something that isn’t worth their money. Social media can make this belief stronger, with many customers taking on to Twitter, Facebook and other platforms and criticising your company and products. Yes, you are being discussed and publicised, but any publicity is not always good publicity. Your image, your brand and more importantly, your online reputation is at stake. We, as a responsible online reputation management firm based in Australia, help eliminate the risk. We let you put up a fight against feedback and comments posted around your company, products or services by unsatisfied customers, disgruntled employees or the competitors.

Maintaining a squeaky-clean online presence should be high on your to-do list. – Forbes.com

If your online reputation has already been hampered, our services can help rebuild it. In fact, our team starts with the rebuilding process as soon as you sign up and makes social networking sites, blogs, forums and communities work in your favour. As a result, you again become a reputable business and your products are not seen with suspicion.

First impression is the last impression – Ancient Proverb

First page results should tell a different story than what they are telling right now. For this, we work step by step on your online reputation management, starting with keyword optimisation and blog creation and then moving on to profile development, if needed. Most of your customers don’t look beyond the first page (if sources are to be believed, 80 to 90% don’t) and therefore, it’s important for you to ensure that the first page results are all praises. That’s what we are here for.

And, we keep you in the loop. When we post positive content in response to negative or false comments against your brand, your company, we make sure that it’s approved by you.

So, victims of falsified and negative posts for their online business in Australia, no need to let your brand image be smashed any further. Get in touch with us and see how our agency can repair your online presence, giving you an edge over competition.